King's Road Veterinary Practice Ltd

King’s Road Veterinary Practice Ltd is an independent practice founded in 2012, led by practice owner and Head Veterinary Surgeon Wendy Rowntree. The website highlights nurse clinics plus health packages (Very Important Paws Health Package, Over 8’s MOT Club, and a Healthy Puppy & Kitten Bundle), and states the practice offers out-of-hours emergency assistance. Recent reviews include concrete examples of care such as an allergy injection visit where treatment options were discussed (including help for fireworks-related stress), and a post-op update sent via WhatsApp with a recovery photo after a mouth operation. Pricing and value are a mixed picture in reviews: some describe “reasonable” prices and a monthly VIP plan, while others report unexpected fees (including £60 for brief phone advice) and higher-priced medicines/tests.

Services

• •Out-of-hours emergency assistance (stated on the clinic website).
• •Nurse clinics (website).
• •Health packages/bundles (website)
• •Very Important Paws Health Package
• •Over 8’s MOT Club
• •Healthy Puppy & Kitten Bundle
• •Allergy treatment: allergy injection mentioned in a review.
• •Support for noise phobias/anxiety: advice on options to help with fireworks stress mentioned in a review.
• •Surgery mentioned in reviews
• •Mouth operation with post-op recovery update sent via WhatsApp (review).
• •Eye operation (review describes complications requiring further operations).
• •Diagnostics mentioned in reviews
• •Urine test done on-site (review; cost and turnaround time were commented on).

Pricing

• •£900: one reviewer reports being charged “nearly £900” connected to an eye operation and subsequent corrective procedures.
• •£60: one reviewer reports being charged £60 for brief phone advice after a dog ingested blood pressure tablets, and says the cost was not explained upfront.
• •£12 vs £50: one reviewer says they were told a cheaper antibiotic wasn’t available, paying £50 instead of £12.
• •~£50: one reviewer reports being charged around £50 for an on-site urine test.
• •Discount: one reviewer states NHS workers receive a discount with ID.
• •VIP plan: reviews mention a VIP plan paid monthly; the website also references a “Very Important Paws” health package (no prices or inclusions provided in the inputs).

People

• •Wendy Rowntree (Practice Owner, Head Veterinary Surgeon): named on the website as leading the practice.
• •Laura (vet): a reviewer identifies her as “Pippy’s vet” and describes compassionate support during end-of-life care, including agreeing on a plan to take the pet home after a painkilling injection.

Reviews

Google rating: 4.8 stars from 545 reviews.

• •Follow-up and communication: one owner reports receiving a WhatsApp recovery message with a photo after a mouth operation.
• •Advice beyond the immediate problem: one review describes an allergy injection appointment where other treatment options were discussed, including strategies for fireworks-related stress.
• •Compassionate end-of-life support: a reviewer highlights a vet (Laura) helping plan comfort care when further treatment wasn’t possible.
• •Cost concerns and perceived transparency issues (mixed experiences)
• •unexpected £60 fee reported for brief phone advice about tablet ingestion
• •higher-than-expected medication/test costs reported (antibiotic priced at £50; urine test around £50)
• •another reviewer, by contrast, calls prices “reasonable” and mentions an NHS discount
• •Clinical outcome concerns: one 1-star review alleges complications after an eye operation, saying additional operations were needed to correct the issue.