Gilmoor Vets – Vets in Sunderland
Clinic Overview
- A recurring theme is how comfortable dogs seem at the practice, with owners mentioning treats, fuss and gentle handling that helps pets relax. - Many reviewers describe being with the clinic for years, often 9, 10, 13 or 15+ years, which suggests strong long-term loyalty. - Vets and nurses are frequently described as knowledgeable, thorough, informative and willing to listen, especially when owners have concerns about older dogs.
Gilmoor Vets in Sunderland is part of the VetPartners group. It has a strong base of long-standing clients, and recent feedback consistently highlights a friendly welcome, calm handling and clear, reassuring care. Reviews also point to supportive senior-pet care and compassionate arrangements for end-of-life visits.
Services
- •Routine and preventive care: vaccinations are mentioned, including annual vaccine appointments, alongside regular nail trims carried out by the nursing team.
- •Low-stress handling: several owners describe dogs being settled with treats, fuss and gentle handling during consultations, injections and nail trims.
- •Senior pet support: reviews mention consultations for older dogs, with owners valuing thorough and honest discussions around ongoing care.
- •End-of-life support: one owner specifically describes being given a private room away from other people during a final visit.
- •Appointment flexibility: if a preferred time or day is unavailable, staff may try to arrange an appointment at the Durham practice.
- •Training role: the clinic is noted as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Keith Stewart (vet): named by a long-term client as a trusted vet for an elderly dog, and praised as thorough and honest.
- •Joanne: thanked by name for helping both a dog and a young family member feel comfortable with visits.
- •Nursing team: regularly praised for nail trims and for gentle handling that helps dogs feel relaxed in the practice.
- •Reception team: described as warm and welcoming, including pets in interactions, checking before offering treats, and dealing calmly with accidents.
Reviews
Google rating: 4.8/5 from 100 reviews.
- •A recurring theme is how comfortable dogs seem at the practice, with owners mentioning treats, fuss and gentle handling that helps pets relax.
- •Many reviewers describe being with the clinic for years, often 9, 10, 13 or 15+ years, which suggests strong long-term loyalty.
- •Vets and nurses are frequently described as knowledgeable, thorough, informative and willing to listen, especially when owners have concerns about older dogs.
- •One negative review stands out, raising concerns about inaccurate records and a delayed complaint response, but the overall recent tone is strongly positive.
